Whether you’re aware of it or not, technology has always been involved in transforming the auto insurance industry. Most consumers are only concerned with getting the best rates and coverage and don’t pay much attention to these technological advancements. Here is an overview of how technology is transforming the auto insurance industry, whether you’re a Huntsville, AL resident or not.
The Convenience of Mobile Apps
One technological convenience that more and more auto insurance agencies are making available for their customers is the ability to manage their accounts via their cellular devices. Not only can customers use their cellular phones to access their accounts, but they can do so via their auto insurance provider’s mobile app. Mobile apps not only offer immense convenience to customers, but they also provide the ability to quickly file claims, customize your account, make payments, etc.
The Emergence of AI
Artificial intelligence is becoming increasingly useful in all types of industries, including auto insurance. AI can assist customers when actual agents aren’t available. This can be useful, especially for those who require immediate assistance with an issue. AI can also assist with accurately analyzing damage via photos, which can provide payment estimates and more. Furthermore, AI can make predictions regarding possible fraud by carefully and thoroughly analyzing usage trends, etc. This valuable tool could potentially save consumers and insurance providers billions of dollars.
The auto insurance industry will continue to make astounding transformations. If you’re a Huntsville, AL resident and you’re seeking a new auto insurance company, you should consider Larry Burkman Agency. We at Larry Burkman Agency provide coverage for the Huntsville area and beyond, and we pride ourselves on providing the best coverage and customer service. Contact us today for a quote.
